Sparrow Subprocessors

Effective: August 1, 2025

To support the delivery of our Services, TrySparrow.com, Inc., may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and Sparrow. (the “Agreement”).

Third Parties

Sparrow currently uses third-party Subprocessors to provide infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third-party Subprocessor, Sparrow performs diligence to evaluate their privacy, security, and confidentiality practices, and executes an agreement implementing its applicable obligations.

Authorized Subprocessors

Sparrow may use the following Subprocessors to host Customer Data, provide other infrastructure that helps with delivery of our Services, and perform other Service functions:

Sub-Processor	Nature of Processing	Entity Country
Heroku	Cloud Computing Services - Platform as a service	United States
Amazon Web Services	Cloud Computing Services - S3	United States
Cloudflare	Cloud Computing Services - Domain hosting, CDN, Web Application Firewall, DDOS protection	United States
ClickUp	Task management software	United States
Google Workspace	Cloud-based email, documents, etc.	United States
Sendgrid	Email processing	United States
Auth0	Authentication services	United States
Sentry	Application performance monitoring and error tracking	United States
Mezmo	Observability platform	United States
Atlassian	Project management and issue-tracking tools	United States
Zendesk	Customer communication platform	United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. Please check back frequently for updates.