Privacy Policy

Updated January 3, 2024

The prior version is available here.

1. Personal Data We Collect

2. How We Use Your Personal Data

3. Sharing And Disclosure Of Personal Data

4. Data Retention

5. Update Your Information

6. Privacy Rights Disclosures

7. Children

8. Links to Other Websites

9. Security

10. Changes to the Privacy Policy

11. Contact Us

Welcome to the, Inc. (“Sparrow”) website (“Website”, “Site” or “Services”) operated by Sparrow (“Company” “us”, “we”, or “our”). Your privacy is important to us, and we work hard to protect it.

This Privacy Policy explains what Personal Data (defined below) we collect, how we use your personal data, how we share that data, and your choices and rights concerning our data practices. Before using the Service or submitting any Personal Data to Company, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service. Your access to and use of the Site is conditioned on your acceptance of and compliance with this Privacy Policy and our Terms of Service located at This Policy applies to all Site visitors, registered or non-registered, or others who access or use this Site (“User”).

1. Personal Data We Collect

We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:

Personal Data Collected and Processed on Behalf of Our Clients:

Sparrow is a leave administrator platform that enables an employer (“Client”) to manage its employees’ leave administration (“Services”). The Services require an interactive process with an exchange of Personal Data and other information between the Client, its employees, its employees’ medical providers, and the appropriate state agency or insurance provider processing the employee’s leave claim. We endeavor to collect only that information necessary to the Service we provide and to share this information only with those that are necessary to the leave management process.

The Personal Data we collect may include, but is not limited to:

  • Name
  • Email
  • Phone
  • Location
  • Social Security Number
  • Medical information
  • Employment history
  • Financial information of:
  • Client for payment of Services
  • Employee to facilitate payment during paid leave
Personal Data You Provide to Us:

We collect Personal Data when you enter on the “Contact Us” page of our site. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it will generally include:

  • Name
  • Email
  • Phone
  • Company Name
Personal Data We Collect Through Our Social Media Pages:

We have pages on social media sites like Instagram, Facebook, Medium, Twitter, and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Personal Data We Receive Automatically From Your Use of the Service:

When you visit, use and interact with the Service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g.,,, etc.), and which browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern.

In particular, the following information is created and automatically logged in our systems:

  • Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
  • Cookies: Please see the “Cookies” section below to learn more about how we use cookies.
  • Device information: This includes the name of the device, the operating system, and the browser you are using. Information collected may depend on the type of device you use and its settings.
  • Usage Information: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
  • Cookies: We use cookies to operate and administer our Site, gather usage data on our Site and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and helps to recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.
  • Email Pixels: We use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.
  • Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to
Online Tracking:

We and our third party service providers may use cookies, pixels or other tracking technologies to collect information about your browsing activities over time within your use of the Site.

Your Choices:

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

  • Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site. Advertising networks may use cookies to collect Personal Data. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at and follow the opt-out instructions there. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

2. How We Use Your Personal Data

Sparrow may use Personal Data for the following purposes:

  • To provide the Services for our Clients and its Employees;To give you the ability to participate in the interactive features of our Service when you choose to do so;
  • To respond to your inquiries, comments, feedback or questions;
  • To send administrative information to you, for example, information regarding the Service, and changes to our terms, conditions, and policies;
  • To analyze how you interact with our Service;
  • To maintain and improve the content and functionality of the Service;
  • To develop new products and services;
  • To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture and networks; and
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties.
Aggregated Information:

We may aggregate Personal Data and use the aggregated information to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy.


If you opt in to our marketing, we may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. In addition, if at any time you do not wish to receive future marketing communications, you may contact us at If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding management of your account, other administrative matters, and to respond to your requests.

3. Sharing And Disclosure Of Personal Data

In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:

Vendors and Service Providers:

To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.

Business Transfers:

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.

Legal Requirements:

If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.

4. Data Retention

We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.

5. Update Your Information

Please log in to your account or contact us at if you need to change or correct your Personal Data.

6. Privacy Rights Disclosures

No Third Party Marketing Disclosure:

Sparrow will only disclose your Personal Data to parties necessary to the obligations of our Agreement with Client to provide our Services. Sparrow will not sell or knowingly share with third parties your Personal Data for marketing or other purposes outside the above obligations.

Your Rights:

You may opt out of our Services at any time by contacting us in writing.

You may also contact us in writing if you want to:

  • Access and/or receive a copy of your personal data
  • Rectify, erase, restrict, or withdraw the use of your personal data
  • These rights are not absolute and they do not always apply in all cases.

In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.

In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Service, you may be unable to use those features. You can also contact us to ask us to update or correct your Personal Data.

Please understand that we try to request only the information necessary for us to fulfill our duties as a leave administrator for you. If you do not provide us with access to this necessary information, we may not be able to file or manage your leave process.

If you wish to exercise any of your rights above or have any concerns about how we use your data, please contact us at

7. Children

Our Service is not directed to children who are under the age of 13. Company does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to Company through the Service please contact us and we will endeavor to delete that information from our databases.

8. Links to Other Websites

The Service may contain links to other websites not operated or controlled by Company, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

9. Security

You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to us via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.

10. Changes to the Privacy Policy

Sparrow reserves the right to change or update this Privacy Policy from time to time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Service and/or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means, if applicable, will constitute your: (a) acknowledgement of the modified Privacy Statement; and (b) agreement to abide and be bound by that Policy.

11. Contact Us

Sparrow welcomes your questions or comments regarding this Privacy Policy. Also, please contact us immediately if you believe that Sparrow has not adhered to this Privacy Policy. You may contact Sparrow at our designated request address

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